Reviews
With the housing market still on the rise, many home owners are looking for new ways to renovate or improve their current home prior to listing it. From new roofing to new windows to new siding, Legacy Roofing has your back every step of the way.
gregory west
20:58 07 Dec 22
Hired this company to do a very big remodeling job. We have experienced a lot of quality issues they do not want to resolve. In fact the owner does not even take the time to visit the job site. We have damaged cabinets that were installed. They neglected to secure our new electric fireplace from the drywall dust and it fried the fireplace this was a 116,960.00 dollar job and they said not our issue. Would not recommend this company. The owner is now requesting more money but not providing a bill. They do not even want to look at the issues. Their motto is Quality is our Legacy. Check out the photos. Showing our 50,000 kitchen and pipes on the out side of the wall in our laundry room. I have added some pics showing how your team put tools against the cabinets and used the drawers for storage. Also the glue blob on our cabinet and the fix that your team did that resulted in the paint being removed. This is your repair work. Added pictures of repairs made on drawer fronts and a attempt at repair of the outer corner of the crown molding. They do not know how to do the repairs and are making it worse. Thats why we do not want them back in here. There are people that know how to do this kinda of repair. I also added some fireplace pics that show dry wall dust melted all over the metal on the fireplace. Hmm... seems the devil is in the details. I have pictures documenting everything. It seems you think we have no rights for a quality job. You sent unqualified people to do our 50,000 kitchen. I might as well mention the fact that they did not wipe down the walls after dry wall just primed and painted over the dry wall dust. Got pics of that also will add soon.Luckily we had an amazing experience with the business that we purchased the fireplace from who felt bad for us and used a warranty to replace the fireplace that the drywall dust damaged. Because they did not take the time to seal the top of the fireplace as the dry wall was being sanded.
Nick Johnson
22:46 08 Jul 22
All I can say is wow. We had windows installed in our house and kevin and his crew did an amazing job on them. They even did more then what was on the contract because kevin takes alot of pride in his work. Love the end result. Also had them do our roof earlier in the year and it was done and cleaned up in no time. Highly recommend this company. Thanks guys!
Wendi Selmon
01:01 21 Jun 22
We had our roof redone and I would choose legacy every time. Sean was awesome and answered all of my questions and was very available and kind. Jeremy did a great job handling a glitch that occurred. He personally drove to my home to make things right. This is a sign of a good business and owner! He was patient and understanding. We had Roger and his crew do our roof. Roger is awesome! Very professional but personable and that goes along way. He worked hard to make sure things were done correctly. All of these folks were on point! We are very happy with our roof. It looks amazing.
John Whitehead
13:58 27 May 22
Jeremy (the company owner) from Legacy Roofing came over to our house and inspected it, giving us some good options and feedback to clarify what we were after. He gave us a really good quote that was in line with some other quotes we had gotten. However, his quote included a complete replacement of the roof decking whereas the other quotes were just 4-5 sheets as we did not know what would be found under the old roof of our 1905 farmhouse. As it turned out, it didn't require a huge amount of decking so it actually ended up costing significantly less than anticipated.It was a bit difficult to schedule the work as the weather this spring was so sketchy, but Legacy kept us in the loop. When were finally able to come out, they made short work of it. The crew was in and out in a couple of days and this is a big roof. They even knocked out a couple of roof modifications we asked plus the unexpected discovery of 6 layers (!) of old roofing on one section of the house. It was a couple of weeks later that one person had to come back to do some metal work on an attached garage where the sidewall of the garage met the roof line of an adjoining breezeway, but that was not a big deal as it had nothing to do with the original job, Jeremy threw that in for free. He did a fantastic job with that.They did a super job cleaning up the jobsite, having to rent two 30 yard dumpsters due to it being such a large roof and a complete tear-off. The only debris I found was a little piece of shingle stuck in the branches of a tree next to the house!I highly recommend Legacy Roofing
Lance Beaudry
17:03 26 Apr 22
Legacy Roofing did an AMAZING job.1. They were quick to respond to our concerns after some wind damage from a wind storm in Grand Rapids in early March.2. They worked with our insurance to get as much covered as possible (insurance only covered 2 pitches of the roof, but Legacy was able to use that money to cover the cost of the ENTIRE ROOF). We only paid our deductible.3. We just welcomed our first child to our home and we let Legacy know that we really wanted to get the roof done before bringing home our newborn. They did everything they could, even with lots of rain and colder than normal weather, to get to our roof as soon as possible.4. They beat out the next bid by thousands of dollars.If you are looking for a good, local and family-owned roofing company in the West Michigan or Grand Rapids area, then work with Legacy Roofing!
Adam S
21:07 18 Nov 21
Had windows installed, lead guy was great; respectful, friendly, thorough, communicative. Much better than another company I had hired in the past.No complaints on the windows either, huge step up.
John Heathfield
19:49 02 Nov 21
I got a quote last week and now it’s Tuesday and my roof has been torn off and replaced. It’s amazing to see the quality of work and speed of installation. I would highly recommend Legacy to anyone who needs this type of work done.
Michelle Goudzward
15:15 19 Aug 21
We had an amazing experience with Legacy roofing. Starting with Jeremy who was completely upfront and true to his word throughout the complete job. Then came Roger with his roofing crew the most pleasant and efficient crew ever. Then Kevin and the siding crew another amazing group of guys very particular and detailed. Our house looks fantastic We couldn’t be happier!
Joshua Weld-Wallis
14:30 14 Jul 21
Legacy replaced my roof and I'd recommend them to other. I got three quotes and Legacy gave me a similar price to the other local companies. The roof looks great, everything was cleaned up well, and the rep was honest and responsive.
Jordan Arnt
17:13 19 Jun 21
They were very quick to come out and do a quote and very quick to get a quote to us. They were very up front about the cost and did not come back and charge us more once the job was underway.The installation team was punctual and professional. They were very considerate of us having young children and asked when they could arrive to start work.The finished roof looks great and appears to be holding up well to the weather!
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